Returns / Exchanges


Returns or Exchanges are accepted within 30 days of order shipping date. If you choose to use our PRE-PAID RETURN LABEL for a refund, $4.50 will be deducted from your refund, in addition to the original shipping charge. PRINT A PRE-PAID LABEL. Otherwise, please create your own label and self-pay, and include receipt copy with return.

Orders returned for exchange will be charged a reshipping fee.   

Due to lab charges, custom prescription orders returned will be refunded 1/2 the custom price.