Thursday, November 20, 2008 | 7:35:48 AM
Privacy
Keeping your information secure is a top priority. The information you provide is used for order processing only and is not shared with third parties under any circumstances.
Shipping
Orders are shipped via the United States Postal Service Priority Mail® & Express Mail®, UPS and FedEx.
Orders placed before 12 noon EST using the Express shipping option typically ship the same business day;
Orders placed after 12 noon EST will ship the next business day.
Returns / Exchanges
Returns or exchanges for spare-specs prescription(s) and/or frame style(s) can be made within 30 days of shipping date.
Prescription Changes
Prescription changes from original will require a Doctor’s order.
Non-Standard Monovision Prescriptions
Non-standard monovision prescriptions can be custom fabricated for an additional $12 per clear lens and $15 per sun lens. Please download order form, print and complete, or use the order form via brochure provided by your eye care professional and fax along with your Doctor’s written prescription to 910.794.9300.
Custom Frames
Have your own frame? Send us your frame(s) via Certified Mail® along with your Doctor's written prescription, or your monovision prescription as indicated on the order form, and we will custom fabricate. $12 per clear lens and $15 per sun lens, plus $5.50 shipping & handling.
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